Help Desk Technicians

Help Desk Technicians


Need Help? Submit an iTicket or contact the Helpdesk at: (831) 771 - 4418 or helpdesk@mlml.calstate.edu

 

Holly Doerr

Help Desk Tech since: July 2016

Biological Oceanography Lab

As a Help Desk Technician, Holly works with the rest of the IT team to provide basic technical support to students, staff and faculty of the MLML community, which includes working to solve minor issues, prepare classrooms with equipment needed for courses, manage all equipment check out, helping to edit/update various MLML webpages and provide the technical support for MLML's weekly seminar series. Aside from the training she has received in this position, Holly has several years of background experience in data entry, python programming, and both Mac OSX and Windows systems.

Along with this position, Holly also studies bacterial ecology in relation to ballast treatment systems under Nick Welschmeyer in the Biological Oceanography Lab, and serves as the current Vice President for the MLML student body. She started her career at MLML as a student in the Fall 2016 cohort.

Personal Contact:

(314) 210 - 4237

hdoerr@mlml.calstate.edu

Jennifer Gonzales

Help Desk Tech since: July 2016

Geological Oceanography Lab

As a Help Desk Technician, Jennifer works with the rest of the IT team to provide basic technical support to students, staff and faculty of the MLML community, which includes working to solve minor issues, prepare classrooms with equipment needed for courses, manage all equipment check out, helping to edit/update various MLML webpages and provide the technical support for MLML's weekly seminar series.

Along with this position, Jennifer studies sedimentary provenance and depositional history of hemipelagic deep marine sediments off the Sepik-Ramu river system under Ivano Aiello in the Geological Oceanography Lab.

Personal Contact:

jgonzales@mlml.calstate.edu