User Accounts

USER ACCOUNTS

Below are options regarding your MLML, SJSU, and/or CSUMB user account(s). Select one of the account options for information on username, password, access, login instructions and more.

If you cannot find the help you are looking for on this page, submit an iTicket to our IT team.

Introduction

For first time users, you will receive an email from the Moss Landing Marine Labs IT Services Team containing information about your MLML gmail and user account. If you do not receive an email with this information, send an email: iticket@mlml.calstate.edu to request it.

Visit our Service Level Agreement page to learn more about your access.

 

MLML Gmail

Q: What is my MLML Gmail?

A: Your MLML gmail generally consists of the first letter of your first name followed by your full last name.
Example: John Smith - jsmith@mlml.calstate.edu

Q: How do I log into my MLML Gmail?

A: Login into your MLML gmail through the Google Gmail website.

Q: How do I change my password?

A: Click here for instructions on changing your Google Account password. You will be prompted to change your password automatically the first time you login.

Q: I forgot my password. How do I reset it?

A: Submit a Help Desk ticket for assistance with resetting a forgotten MLML Gmail password.

 

 

MLML User Account  (LDAP)

You would use your MLML User Account to access MLML related services.

Q: What is my MLML user ID?

A: Your MLML user ID generally consists the first letter of your first name followed by your full last name.
Example: John Smith - jsmith

Q: How do I change my MLML password?

A: Click here to change your password. It is also recommended to change your password when you first log into your MLML user account.

Q: I forgot my MLML password, how do I reset my MLML password?

A: Click here to send a password reset link to your MLML email address.

Introduction

Q: How do I obtain my SJSU ID?
A: For first-time users, an email will be sent to you with your SJSU ID during registration. If you already have an SJSU account, click on the following link to retrieve your SJSU ID.
Q: How do I reset my SJSU password?
A: Click on the following link to reset your password. NOTE: Your password will expire when it is 180 days old. If you suddenly cannot login, the first thing you should try is resetting your password.
 

SJSU Gmail

Q: How do I log into my SJSU Gmail?
A: You can login into your SJSU Google account by using your SJSU email address. (firstname.lastname@sjsu.edu)
Q: How do I connect my SJSU Gmail to my MLML Gmail account?
A:
  1. Login to your SJSU gmail account
  2. Follow the instructions on the Gmail Help pages to configure forwarding of all incoming emails.
  3. Enter your MLML email address and configure the forwarding behavior using one of the following options:

Keep SJSU Mail's copy in the Inbox Mark SJSU Mail's copy as read ← (Recommended) Archive SJSU Mail's copy Delete SJSU Mail's copy

The changes to the email forwarding will be saved automatically.
 

SJSU User Account

Your 9-digit SJSUOneID is required to access any SJSU services.  
Q: How do I look up my SJSU ID?
A: Click here to look up your SJSU ID.
Q: What services are offered at SJSU?
A:

Introduction

Q: How do I obtain and set up my account?
A: For first time users, check the email you used to apply to the university for an email from accounts@csumb.edu about setting up your account and follow the instructions within the email. If you can't find the email, call 831-582-4357 (HELP) during business hours.
Q: What is my OtterID?
A: Click here to retrieve your OtterID.
Q: How do I reset my password?
A: To reset your password make sure to update your account information with these two items:
  • Secondary email
  • Forgotten password question
You can also set up a forgot password text message. This feature is useful when you don't have access to your secondary email. If you do not have these two items set up, the only way you will be able to reset your password is to call the CSUMB Help Desk. NOTE: Your password will expire when it is 180 days old. If you suddenly cannot login, the first thing you should try is resetting your password.
 

CSUMB Gmail

Q: What is my CSUMB Gmail?
A: Students, faculty, and staff get a @csumb.edu email address. All email accounts conform to the IT naming convention: First letter of first name followed by first 4 letters of last name (e.g. JOtte@csumb.edu). Additional letters are added to the first name if there is already a user with that account.
Q: How do I log into my CSUMB Gmail?
A: Login into the CSUMB website using your OtterID and click the Email link on your dashboard. Alternatively, you can enter your CSUMB email through the Google Gmail website and input your OtterID and password.
Q: How do I connect my CSUMB Gmail to my MLML Gmail account?
A: Login to your CSUMB gmail account Follow the instructions on the Gmail Help pages to configure forwarding of all incoming emails. Enter your MLML email address and configure the forwarding behavior using one of the following options:

Keep CSUMB Mail's copy in the Inbox Mark CSUMB Mail's copy as read ← (Recommended) Archive CSUMB Mail's copy Delete CSUMB Mail's copy

The changes to the email forwarding will be saved automatically.

 

CSUMB User Account

Your OtterID is required to access CSUMB services.
Q: How do I look up my Otter ID?
A: Click here to look up your Otter ID.